# FMFW.io Help Center

> Help center for FMFW.io

## Trading

- [Hidden Orders](https://support.fmfw.io/en/articles/5923262-hidden-orders.md): All you need to know about FMFW's "Hidden Orders" new feature
- [Why is my market order expired?](https://support.fmfw.io/en/articles/6046777-why-is-my-market-order-expired.md): The most common reason your market order can't be placed is anti-slip protection. Read more about what it is and how to prevent this below.
- [Trade together, Earn Together: Our New Referral Promotion is here](https://support.fmfw.io/en/articles/6068332-trade-together-earn-together-our-new-referral-promotion-is-here.md): New Referral Program launched! Refer a friend to give them 50% discount for trading fees and receive 50% of their trading fees.
- [Welcome Staking: How to Stake on FMFW.io Exchange](https://support.fmfw.io/en/articles/6478957-welcome-staking-how-to-stake-on-fmfw-io-exchange.md): Learn how you can make the most out of your Staking experience on FMFW.io Exchange.
- [How to claim your Ethereum PoW airdrop](https://support.fmfw.io/en/articles/6631988-how-to-claim-your-ethereum-pow-airdrop.md): A simple guide on how to claim your ETHW Airdrop
- [Direct Pair vs. Cross Pair. What's the difference?](https://support.fmfw.io/en/articles/6926760-direct-pair-vs-cross-pair-what-s-the-difference.md): Learn more about the FMFW.io Converter and how it works
- [Holiday Trading Just Got Better!](https://support.fmfw.io/en/articles/5800036-holiday-trading-just-got-better.md): 50% discount on trading fees for an array of USDT pairs
- [Floki Inu trading competition](https://support.fmfw.io/en/articles/5720044-floki-inu-trading-competition.md): We are celebrating our Floki Inu listing by hosting a $8000 FLOKI trading competition.
- [Our Fee structure](https://support.fmfw.io/en/articles/5595180-our-fee-structure.md): Learn more about our fees and how they are structured
- [Trading with Leverage](https://support.fmfw.io/en/articles/5534988-trading-with-leverage.md): What it is and where you can find more information
- [StudentCoin Social Media Giveaway](https://support.fmfw.io/en/articles/5671173-studentcoin-social-media-giveaway.md): Enter our STC giveaway for a change to share the 250,000 STC prize!
- [Margin Trading Guide for traders](https://support.fmfw.io/en/articles/5565175-margin-trading-guide-for-traders.md)
- [Futures](https://support.fmfw.io/en/articles/5534983-futures.md): All you need to know about Futures, Perpetual Futures and how to trade them
- [Margin Trading Fees](https://support.fmfw.io/en/articles/5534979-margin-trading-fees.md)
- [Perform a trade](https://support.fmfw.io/en/articles/5534950-perform-a-trade.md)
- [Market orders](https://support.fmfw.io/en/articles/5534940-market-orders.md)
- [Scaled orders](https://support.fmfw.io/en/articles/5534939-scaled-orders.md)
- [Limit orders](https://support.fmfw.io/en/articles/5534936-limit-orders.md)
- [Join the FMFW.io Ambassador Program](https://support.fmfw.io/en/articles/6499047-join-the-fmfw-io-ambassador-program.md): Join the FMFW.io Ambassador Program and start earning crypto commissions today!
- [How to manage your trading & payment activity](https://support.fmfw.io/en/articles/5534934-how-to-manage-your-trading-payment-activity.md)
- [Unable to set the desired trading quantity](https://support.fmfw.io/en/articles/5534933-unable-to-set-the-desired-trading-quantity.md)
- [Error when trying to transfer funds](https://support.fmfw.io/en/articles/5534932-error-when-trying-to-transfer-funds.md)
- [Trading Fees](https://support.fmfw.io/en/articles/5534928-trading-fees.md)
- [Insufficient funds while trading](https://support.fmfw.io/en/articles/5534923-insufficient-funds-while-trading.md): What to do when you get this notification
- [Trading tools](https://support.fmfw.io/en/articles/5534944-trading-tools.md): Learn more about the tools we offer you on our platform
- [I want to cancel my order](https://support.fmfw.io/en/articles/5534921-i-want-to-cancel-my-order.md): Learn how you can cancel an order on our exchange
- [Other problems with order management](https://support.fmfw.io/en/articles/5534916-other-problems-with-order-management.md)

## Announcements 

- [$25,000 KAMPAY Trading Competition!](https://support.fmfw.io/en/articles/5989238-25-000-kampay-trading-competition.md): The African Economic Revolution is happening and Kampay is taking the reins. Don't sit & wait, TAKE ACTION!
- [50,000$ BLOCKS Trading Competition!](https://support.fmfw.io/en/articles/6004577-50-000-blocks-trading-competition.md): WE'VE GONE MAD❗️ 17,500$ for the 1st trader❗️
- [$20,000 FILMCOIN Giveaway!](https://support.fmfw.io/en/articles/6092763-20-000-filmcoin-giveaway.md): Join our Social Media Giveaway to win FilmCoin tokens!
- [$25,000 XBN Trading Competition](https://support.fmfw.io/en/articles/6096301-25-000-xbn-trading-competition.md): Climb to the top by trading the XBN/USDT pair.
- [April Fool's Day and FMFW.io Meme Contest!](https://support.fmfw.io/en/articles/6105888-april-fool-s-day-and-fmfw-io-meme-contest.md)
- [$5,000 FILMCOIN Screenshot Challenge!](https://support.fmfw.io/en/articles/6117825-5-000-filmcoin-screenshot-challenge.md): Capture your meme by taking a screenshot & share!
- [$35,000 RELAY Trading Competition](https://support.fmfw.io/en/articles/6122112-35-000-relay-trading-competition.md): Trade the RELAY/USDT pair in a trading competition to share $35,000!
- [$25,000 FilmCoin MEME Contest! 💥](https://support.fmfw.io/en/articles/6127343-25-000-filmcoin-meme-contest.md): Create your meme & share it with us!
- [FMFW.io x FLOKI | AMA!](https://support.fmfw.io/en/articles/6152250-fmfw-io-x-floki-ama.md): Join the party on FMFW.io's + FLOKI Twitter profiles!
- [Star Wars Day & Cinco de Mayo CONTEST!](https://support.fmfw.io/en/articles/6190413-star-wars-day-cinco-de-mayo-contest.md): $500 USDT for 10 winners! Come join the party 💪 🇲🇽
- [MahaDAO Twitter Spaces AMA!](https://support.fmfw.io/en/articles/6241309-mahadao-twitter-spaces-ama.md)
- [Unizen $10,000 Trading Competition!](https://support.fmfw.io/en/articles/6271837-unizen-10-000-trading-competition.md): Trade the ZCX/USDT pair in this Trading Competition to share $10,000
- [$7,000 Unizen Giveaway!](https://support.fmfw.io/en/articles/6291024-7-000-unizen-giveaway.md): Join our Social Media Giveaway to win $ZCX tokens!
- [LISK AMA 🔥](https://support.fmfw.io/en/articles/6312790-lisk-ama.md)
- [FMFW.io x EURST AMA](https://support.fmfw.io/en/articles/6433155-fmfw-io-x-eurst-ama.md)
- [Tune.FM 17,000,000 $JAM Trading Competition](https://support.fmfw.io/en/articles/6535007-tune-fm-17-000-000-jam-trading-competition.md)
- [FilmCoin $25,000 Trading Competition!](https://support.fmfw.io/en/articles/6576331-filmcoin-25-000-trading-competition.md): Top 75 Traders with highest trading volume will share $25,000 in FILMCOIN tokens🍀
- [FMFW.io 🤝 FilmCoin Telegram AMA 🎬](https://support.fmfw.io/en/articles/6586974-fmfw-io-filmcoin-telegram-ama.md)
- [Limited Offer: 10 USDT FOR YOU! 🫵](https://support.fmfw.io/en/articles/6616503-limited-offer-10-usdt-for-you.md)
- [Halloween edition! Crown Sterling Telegram AMA](https://support.fmfw.io/en/articles/6664532-halloween-edition-crown-sterling-telegram-ama.md): HALLOWEEN PARTY BIG ANNOUNCEMENT!
- [Halloween Edition: MahaDAO Twitter Spaces AMA - October 26th](https://support.fmfw.io/en/articles/6671546-halloween-edition-mahadao-twitter-spaces-ama-october-26th.md)
- [Giới thiệu và giành 1.000 USDT: Không có chơi khăm, chỉ có phần thưởng!](https://support.fmfw.io/en/articles/6673767-giới-thiệu-va-gianh-1-000-usdt-khong-co-chơi-kham-chỉ-co-phần-thưởng.md): Sử dụng liên kết giới thiệu đặc biệt của bạn để mang về cho bản thân một món quà Halloween đặc biệt!
- [Halloween Crypto Quiz Competition!](https://support.fmfw.io/en/articles/6678992-halloween-crypto-quiz-competition.md): Guess & Win! The prize to share – $500 USDT for 10 lucky winners!
- [Exclusive Crypto AM Sign Up Offer](https://support.fmfw.io/en/articles/6704669-exclusive-crypto-am-sign-up-offer.md)
- [Refer and win $5,000 USDT: Reward your friendships this holiday season!](https://support.fmfw.io/en/articles/6784309-refer-and-win-5-000-usdt-reward-your-friendships-this-holiday-season.md): Use your special referral link to bag yourself a special treat and celebrate the holidays with the FMFW.io family!
- [$5,000 SENT Trading Competition - Join the Holidays' Fun! 🎅🏽](https://support.fmfw.io/en/articles/6826549-5-000-sent-trading-competition-join-the-holidays-fun.md)
- [$500 USDT App Download + Review Giveaway! 📲](https://support.fmfw.io/en/articles/6826969-500-usdt-app-download-review-giveaway.md)
- [GoCrypto joins FMFW.io for Holiday AMA](https://support.fmfw.io/en/articles/6829943-gocrypto-joins-fmfw-io-for-holiday-ama.md)
- [Holiday Trading: Join the $5,000 SENT Trading Competition](https://support.fmfw.io/en/articles/6839263-holiday-trading-join-the-5-000-sent-trading-competition.md)
- [FMFW.io 🤝 SENT AMA! 🤓](https://support.fmfw.io/en/articles/6839366-fmfw-io-sent-ama.md)
- [Start 2023 on a high - Refer and win $2500 USDT](https://support.fmfw.io/en/articles/6873137-start-2023-on-a-high-refer-and-win-2500-usdt.md): Our referral competition is back for you to start your year the right way: with a heavier wallet!
- [$7,000 BLOCKS Giveaway!](https://support.fmfw.io/en/articles/5989127-7-000-blocks-giveaway.md): Join our Social Media Giveaway to win $BLOCKS tokens!
- [FMFW.io x NEARStarter AMA! BIRTHDAY EDITION 🥳](https://support.fmfw.io/en/articles/6521577-fmfw-io-x-nearstarter-ama-birthday-edition.md)
- [BANTU x FMFW.io AMA - BIRTHDAY EDITION 💥](https://support.fmfw.io/en/articles/6522146-bantu-x-fmfw-io-ama-birthday-edition.md)
- [FilmCoin Twitter Spaces AMA – Birthday Edition!](https://support.fmfw.io/en/articles/6572848-filmcoin-twitter-spaces-ama-birthday-edition.md)
- [Öner ve $1.000 USDT kazan: Şaka yok, yalnızca şeker var!](https://support.fmfw.io/en/articles/6673722-oner-ve-1-000-usdt-kazan-saka-yok-yalnizca-seker-var.md): Kendinize özel bir Cadılar Bayramı hediyesi vermek için özel referans bağlantınızı kullanın!
- [$300 USDT Download + Review Giveaway](https://support.fmfw.io/en/articles/6873121-300-usdt-download-review-giveaway.md): $300 USDT Mobile Wallet Giveaway: Download, rate and share to win!
- [Mobile Marathon: Swap and Win!](https://support.fmfw.io/en/articles/7011874-mobile-marathon-swap-and-win.md)
- [The Banking Stack for DeFi, meet MELD.](https://support.fmfw.io/en/articles/5986484-the-banking-stack-for-defi-meet-meld.md): FMFW.io Team discussed with Ken Blaue, MELD Labs' CEO
- [Refer and win $1,000 USDT: Reward your friendships now!](https://support.fmfw.io/en/articles/6673714-refer-and-win-1-000-usdt-reward-your-friendships-now.md): Use your special referral link to bag yourself a special treat and celebrate your friendships!
- [The African Economic Revolution is here, blame $KAMPAY.](https://support.fmfw.io/en/articles/5986380-the-african-economic-revolution-is-here-blame-kampay.md): Come chat with KAMPAY's team!
- [Bantu $10,000 XBN Trading Competition BIRTHDAY EDITION](https://support.fmfw.io/en/articles/6518143-bantu-10-000-xbn-trading-competition-birthday-edition.md): Trade the XBN/USDT pair in a trading competition to share $10,000 XBN!
- [$20,000 SENT Trading Competition! 💥](https://support.fmfw.io/en/articles/6563502-20-000-sent-trading-competition.md)
- [Coins Delisting Notice](https://support.fmfw.io/en/articles/5969789-coins-delisting-notice.md): Attention: some pairs will be delisted from the FMFW.io exchange
- [Valentines Love Potion: The Smooth Love for crypto!](https://support.fmfw.io/en/articles/6987787-valentines-love-potion-the-smooth-love-for-crypto.md)
- [BLOCKS AMA - Come chat with Blocks' Founders!](https://support.fmfw.io/en/articles/5969895-blocks-ama-come-chat-with-blocks-founders.md): Join BLOCKS AMA session on Thursday 10, 2022 at 18:00 UTC!
- [NEARStarter Contest: Trade and compete for exclusive, limited edition NFTs, merchandise, fee discounts and more!](https://support.fmfw.io/en/articles/6505261-nearstarter-contest-trade-and-compete-for-exclusive-limited-edition-nfts-merchandise-fee-discounts-and-more.md)
- [$10,000 CSOV Trading Competition!](https://support.fmfw.io/en/articles/5959331-10-000-csov-trading-competition.md): The more $CSOV you trade, the bigger the prize!
- [FMFW.io Turns Three! Celebrate with us and compete for $100,000 in prizes](https://support.fmfw.io/en/articles/6505254-fmfw-io-turns-three-celebrate-with-us-and-compete-for-100-000-in-prizes.md)
- [Join Meld Labs AMA session! 02/03/2022](https://support.fmfw.io/en/articles/5949019-join-meld-labs-ama-session-02-03-2022.md): Prepare your questions to MELD's CEO, Ken Blaue!
- [Happy New Chinese Year!](https://support.fmfw.io/en/articles/5941764-happy-new-chinese-year.md): Let's celebrate the Year of the Tiger together!
- [Trading Pairs Delisting Notice](https://support.fmfw.io/en/articles/5930113-trading-pairs-delisting-notice.md): Attention: some pairs will be delisted from the FMFW.io exchange
- [Join the $5,000 CSOV Giveaway!](https://support.fmfw.io/en/articles/5920909-join-the-5-000-csov-giveaway.md): Participate in the latest FMFW Giveaway to win some $CSOV
- [$30,000 MAHADAO Trading Competition!](https://support.fmfw.io/en/articles/5913875-30-000-mahadao-trading-competition.md): Trade $MAHA to win!
- [Bantu Trading Competition: $10,000 prize!](https://support.fmfw.io/en/articles/5901576-bantu-trading-competition-10-000-prize.md): The more you trade $XBN, the bigger the prize!
- [Bantu $5,000 XBN Giveaway BIRTHDAY EDITION](https://support.fmfw.io/en/articles/6534365-bantu-5-000-xbn-giveaway-birthday-edition.md)
- [$5,000 + $1,500 MAHADAO Giveaway!](https://support.fmfw.io/en/articles/5898242-5-000-1-500-mahadao-giveaway.md): Join our Social Media Giveaway to win some $MAHA!
- [$5000 Bantu Giveaway!](https://support.fmfw.io/en/articles/5885864-5000-bantu-giveaway.md): Join our Giveaway to win some XBN in our Social Media Giveaway
- [We bought the DIP for you! $500 BTC ;\)](https://support.fmfw.io/en/articles/5863379-we-bought-the-dip-for-you-500-btc.md)
- [$20.000 Bantu Trading Competition!](https://support.fmfw.io/en/articles/5831382-20-000-bantu-trading-competition.md): Trade the XBN/USDT pair to win
- [Halloween contest](https://support.fmfw.io/en/articles/5689349-halloween-contest.md): Guess the tokens for a chance to be one of the lucky winners.
- [Holiday token guessing contest](https://support.fmfw.io/en/articles/5792551-holiday-token-guessing-contest.md): Guess & Win in Guess the Token holiday edition contest!🎄
- [$20,000 TBC Trading Competition](https://support.fmfw.io/en/articles/5655734-20-000-tbc-trading-competition.md): Trade to win in our trading competition
- [Crypto Meme Contest - 2nd Round!](https://support.fmfw.io/en/articles/5792973-crypto-meme-contest-2nd-round.md): Celebrating Christmas while having fun!
- [$25,000 Crown Sovereign Trading Competition](https://support.fmfw.io/en/articles/5620800-25-000-crown-sovereign-trading-competition.md): Join the CSOV Trading Competition and trade to win 🏆
- [50% Trading Fee Discount Promotion](https://support.fmfw.io/en/articles/5608522-50-trading-fee-discount-promotion.md): Trade with a 50% discount on fees on FMFW.io
- [Ethereum London Upgrade](https://support.fmfw.io/en/articles/5535331-ethereum-london-upgrade.md): Deposits, Transfers and Withdrawals of ETH & ERC20 assets temporarily halted on August 5th for the London Upgrade
- [Rebranding FAQ](https://support.fmfw.io/en/articles/5585176-rebranding-faq.md)
- [CoinFLEX listing](https://support.fmfw.io/en/articles/5537520-coinflex-listing.md)
- [Please be aware of fake listing offers](https://support.fmfw.io/en/articles/5537508-please-be-aware-of-fake-listing-offers.md)
- [SLP tokens: ready to unlock the next level of trading?](https://support.fmfw.io/en/articles/5537505-slp-tokens-ready-to-unlock-the-next-level-of-trading.md)
- [Alliance Cargo Direct will be listing ACD Coin on FMFW Exchange](https://support.fmfw.io/en/articles/5537491-alliance-cargo-direct-will-be-listing-acd-coin-on-fmfw-exchange.md): On the 27.11.2019 ACD Coin will be listed on FMFW Exchange
- [Zcoin will be listed on January 10th 2020](https://support.fmfw.io/en/articles/5537487-zcoin-will-be-listed-on-january-10th-2020.md): Privacy coin Zcoin will be available on exchange from 10.01.2020
- [Trustverse TRV Deposit Promotion](https://support.fmfw.io/en/articles/5537483-trustverse-trv-deposit-promotion.md): All you need to know about our Trustverse TRV Promotion
- [Trustverse Deposit Promotion Completed](https://support.fmfw.io/en/articles/5537480-trustverse-deposit-promotion-completed.md): Congratulations to all the winners!🎉
- [0% Trading fees for BCH/FLEX](https://support.fmfw.io/en/articles/5537475-0-trading-fees-for-bch-flex.md): \#MondayMotivation
- [$25,000 GoC Trading Competition](https://support.fmfw.io/en/articles/5537471-25-000-goc-trading-competition.md): How do I win GoCrypto Tokens?
- [ARRR Deposits Lucky Draw and Trading Competition](https://support.fmfw.io/en/articles/5537463-arrr-deposits-lucky-draw-and-trading-competition.md): 15,000 ARRR up for grabs when you trade, plus $500 BCH for one lucky depositor.
- [1 Billion HONK Lottery](https://support.fmfw.io/en/articles/5537443-1-billion-honk-lottery.md): Don't miss your chance to win HONK 🍀
- [$1500 Trading Competition](https://support.fmfw.io/en/articles/5537440-1500-trading-competition.md): Trade EOSDT on our Exchange for a chance to win crypto
- [$1000 EOSDT Twitter Contest](https://support.fmfw.io/en/articles/5537438-1000-eosdt-twitter-contest.md): All you need to know to win $5 in EOSDT
- [50% Discount on all trading fees](https://support.fmfw.io/en/articles/5537432-50-discount-on-all-trading-fees.md): From March 13th 13:30 PM UTC - March 15th 23:59 UTC
- [$2000 BCH Trading Competition](https://support.fmfw.io/en/articles/5537426-2000-bch-trading-competition.md): & $800 BCH for new traders
- [50,000 AVA Trading Airdrop](https://support.fmfw.io/en/articles/5537422-50-000-ava-trading-airdrop.md): Learn how you can earn more AVA when trading it on our exchange
- [FMFW completes Harmony \(ONE\) Mainnet Swap and opens Deposits & Withdrawals for ONE](https://support.fmfw.io/en/articles/5534884-fmfw-completes-harmony-one-mainnet-swap-and-opens-deposits-withdrawals-for-one.md): Harmony \(ONE\) Mainnet Swap
- [25% Discount on trading fees on Rapidz](https://support.fmfw.io/en/articles/5534874-25-discount-on-trading-fees-on-rapidz.md): Get a 25% discount on trading fees for all RPZX pairs
- [1 Billion HONK Airdrop](https://support.fmfw.io/en/articles/5534861-1-billion-honk-airdrop.md)
- [$10,000 OCC Trading Competition](https://support.fmfw.io/en/articles/5534977-10-000-occ-trading-competition.md): Trade OCC/USDT to win
- [$3000 IQQ Deposit Promotion](https://support.fmfw.io/en/articles/5534975-3000-iqq-deposit-promotion.md): Deposit IQQ from April 9th 0:01 UTC - April 11th 23:59 UTC for a Bonus
- [$7000 PSL Trading Competition](https://support.fmfw.io/en/articles/5534972-7000-psl-trading-competition.md): Trade to win in our latest trading competition
- [$3000 XCUR Deposit Promotion](https://support.fmfw.io/en/articles/5534971-3000-xcur-deposit-promotion.md): Deposit XCUR and earn a $30 Bonus
- [$17,000 Curate Trading Competition](https://support.fmfw.io/en/articles/5534965-17-000-curate-trading-competition.md): Trade XCUR/USDT for a chance to win
- [$3000 USDH in Trading Competition](https://support.fmfw.io/en/articles/5534854-3000-usdh-in-trading-competition.md)
- [$10,000 HEX Airdrop](https://support.fmfw.io/en/articles/5534816-10-000-hex-airdrop.md)
- [1,000,000 SPICE Trading Competition and 200,000 SPICE for deposits](https://support.fmfw.io/en/articles/5534766-1-000-000-spice-trading-competition-and-200-000-spice-for-deposits.md): SPICE up your crypto portfolio
- [$100 Daily Rewards for Top Traders](https://support.fmfw.io/en/articles/5534738-100-daily-rewards-for-top-traders.md)
- [50% Discount on BTC trading fees](https://support.fmfw.io/en/articles/5534729-50-discount-on-btc-trading-fees.md)
- [2,000,000 RSR Trading Competition](https://support.fmfw.io/en/articles/5534179-2-000-000-rsr-trading-competition.md)
- [$5000 MATIC Trading Competition](https://support.fmfw.io/en/articles/5534175-5000-matic-trading-competition.md): How to win MATIC in our Competition
- [150,000 LVN in Rewards: Trade and earn](https://support.fmfw.io/en/articles/5534165-150-000-lvn-in-rewards-trade-and-earn.md)
- [$500 RAPIDZ Giveaway - ENGLISH Channel](https://support.fmfw.io/en/articles/5534160-500-rapidz-giveaway-english-channel.md)
- [$20,000 HEX Airdrop](https://support.fmfw.io/en/articles/5534158-20-000-hex-airdrop.md): Trade and Join the airdrop
- [DigiByte Listing and 50,000 DGB Giveaway](https://support.fmfw.io/en/articles/5534151-digibyte-listing-and-50-000-dgb-giveaway.md)
- [50,000 SENSO Trading Competition](https://support.fmfw.io/en/articles/5534137-50-000-senso-trading-competition.md)
- [AMA with Free TON](https://support.fmfw.io/en/articles/5534133-ama-with-free-ton.md): We're hosting an AMA with Free TON on February 23rd 17:00 UTC
- [Chiliz AMA](https://support.fmfw.io/en/articles/5534131-chiliz-ama.md): AMA with Chiliz on March 4th 17:00 UTC - 18:00 UTC
- [$3000 Pastel Deposit Promotion](https://support.fmfw.io/en/articles/5534091-3000-pastel-deposit-promotion.md): Deposit Pastel to earn a Bonus
- [$10,000 Pastel Trading Competition](https://support.fmfw.io/en/articles/5534130-10-000-pastel-trading-competition.md): Trade PSL/USDT and win
- [$1000 OCC Giveaway](https://support.fmfw.io/en/articles/5534090-1000-occ-giveaway.md): Win $100 OCC in our Giveaway from April 27th - May 4th
- [$15,000 WLITI Trading Competition](https://support.fmfw.io/en/articles/5534084-15-000-wliti-trading-competition.md): Join our trading competition and secure your chance to win
- [How to buy crypto with Credit Card or Bank Transfer](https://support.fmfw.io/en/articles/5531736-how-to-buy-crypto-with-credit-card-or-bank-transfer.md): Using USD, EUR, or GBP and many more
- [Contact the team via Support Center](https://support.fmfw.io/en/articles/5531735-contact-the-team-via-support-center.md)
- [15,000,000 RPZX Trading Competition](https://support.fmfw.io/en/articles/5531732-15-000-000-rpzx-trading-competition.md): Rapidz: Trade to win
- [Grom Airdrop](https://support.fmfw.io/en/articles/5531715-grom-airdrop.md)
- [$7000 IQQ Trading Competition](https://support.fmfw.io/en/articles/5531712-7000-iqq-trading-competition.md): Trade to win from April 11th at 0:01 UTC - April 20th at 0:01 UTC
- [$15,000 STC Trading Competition](https://support.fmfw.io/en/articles/5531613-15-000-stc-trading-competition.md)
- [$15,000 BitcoinVend BCVT Trading Competition](https://support.fmfw.io/en/articles/5531610-15-000-bitcoinvend-bcvt-trading-competition.md)
- [$500 in crypto for 10 lucky winners on BTC Pizza day](https://support.fmfw.io/en/articles/5531609-500-in-crypto-for-10-lucky-winners-on-btc-pizza-day.md): Join our Giveaway and win some crypto on BTC Pizza Day
- [$15,000 SUPERBID Trading Competition](https://support.fmfw.io/en/articles/5531608-15-000-superbid-trading-competition.md): 50 Traders and one lucky winner will share the Prizes.
- [$15,000 GamerCoin Trading Competition](https://support.fmfw.io/en/articles/5531607-15-000-gamercoin-trading-competition.md): Top 50 Traders with highest trading volume and one lucky trader🍀
- [Referral Program \(temporarily suspended\)](https://support.fmfw.io/en/articles/5531734-referral-program-temporarily-suspended.md): New Referral Program launched - Refer a friend to give them 50% discount for trading fees and receive 50% of their trading fees.
- [$15,000 BOND Trading Competition](https://support.fmfw.io/en/articles/5531600-15-000-bond-trading-competition.md): Join our Trading Competition to win BOND from our prize pool
- [Trading Binance Coin \(BNB\) and other BEP2 assets on our exchange](https://support.fmfw.io/en/articles/5531599-trading-binance-coin-bnb-and-other-bep2-assets-on-our-exchange.md): Only deposit BEP 2 assets and withdraw to BEP 2 compatible addresses
- [$1000 STAK Social Media Contest](https://support.fmfw.io/en/articles/5531588-1000-stak-social-media-contest.md): Share your best STAK meme for a chance to win
- [How to use Stop-Loss on our exchange](https://support.fmfw.io/en/articles/5531586-how-to-use-stop-loss-on-our-exchange.md): To manage your risk and downside exposure
- [$20,000 SENT Trading Competition](https://support.fmfw.io/en/articles/5531536-20-000-sent-trading-competition.md): Trade to win in our trading competition
- [$1000 ERGO Giveaway](https://support.fmfw.io/en/articles/5531534-1000-ergo-giveaway.md): How to join our $1000 ERGO Giveaway
- [$1000 StudentCoin Giveaway](https://support.fmfw.io/en/articles/5531499-1000-studentcoin-giveaway.md): Join our Giveaway to be among the 15 lucky winners in our STC Giveaway
- [Ethereum London Upgrade](https://support.fmfw.io/en/articles/5531477-ethereum-london-upgrade.md): Deposits, Transfers and Withdrawals of ETH & ERC20 assets temporarily halted on August 5th for the London Upgrade
- [$5000 CRUST Trading Competition](https://support.fmfw.io/en/articles/5531475-5000-crust-trading-competition.md): Trade to win
- [$1500 GamerCoin Giveaway](https://support.fmfw.io/en/articles/5531474-1500-gamercoin-giveaway.md): Join to win some GHX in our Social Media Giveaway
- [ERGO Merchandise Giveaway](https://support.fmfw.io/en/articles/5531426-ergo-merchandise-giveaway.md): Win limited ERGO T-Shirts

## Coins and Markets

- [Will you support a certain coin?](https://support.fmfw.io/en/articles/5535351-will-you-support-a-certain-coin.md)
- [Atari IEO FAQ](https://support.fmfw.io/en/articles/7033871-atari-ieo-faq.md)
- [Forks and Airdrops](https://support.fmfw.io/en/articles/5535345-forks-and-airdrops.md)
- [Markets overview](https://support.fmfw.io/en/articles/5535344-markets-overview.md)
- [FMFW.io and Ethereum Merge](https://support.fmfw.io/en/articles/6534599-fmfw-io-and-ethereum-merge.md)

## Account and Security

- [Introducing sub-accounts](https://support.fmfw.io/en/articles/5535195-introducing-sub-accounts.md): Learn what you can do with the new sub-account feature
- [I don't receive confirmation emails](https://support.fmfw.io/en/articles/5535194-i-don-t-receive-confirmation-emails.md)
- [Someone created an account with my email](https://support.fmfw.io/en/articles/5535193-someone-created-an-account-with-my-email.md): Someone created an account with my email
- [Someone accessed my account](https://support.fmfw.io/en/articles/5535191-someone-accessed-my-account.md)
- [My account has been disabled](https://support.fmfw.io/en/articles/5535188-my-account-has-been-disabled.md): Account has been disabled, unable to trade, deposit, or withdraw.
- [I can't access my emails](https://support.fmfw.io/en/articles/5535184-i-can-t-access-my-emails.md)
- [Can I change the email address associated with my account?](https://support.fmfw.io/en/articles/5535180-can-i-change-the-email-address-associated-with-my-account.md)
- [My password isn't working](https://support.fmfw.io/en/articles/5535178-my-password-isn-t-working.md): What to do when your password isn't working
- [How to set up Yubikey](https://support.fmfw.io/en/articles/6329295-how-to-set-up-yubikey.md): 2FA apps are not the only way to protect your account. For additional security, you can use a physical authentication device.
- [How can I reset my password?](https://support.fmfw.io/en/articles/5535171-how-can-i-reset-my-password.md): What to do when you want to reset your password
- [I can't withdraw funds after changing my password](https://support.fmfw.io/en/articles/5535170-i-can-t-withdraw-funds-after-changing-my-password.md)
- [How can I restore access to my account?](https://support.fmfw.io/en/articles/5535168-how-can-i-restore-access-to-my-account.md)
- [How can I delete my account?](https://support.fmfw.io/en/articles/5535166-how-can-i-delete-my-account.md)
- [How can I protect my account from intruders?](https://support.fmfw.io/en/articles/5535165-how-can-i-protect-my-account-from-intruders.md): Learn how you can better protect your account from intruders
- [Security tools](https://support.fmfw.io/en/articles/5535164-security-tools.md): How to make best use of our security tools
- [Activating 2 Factor-Authentication](https://support.fmfw.io/en/articles/5535155-activating-2-factor-authentication.md): Learn more about activating 2-Factor-Authentication
- [My 2FA codes are not working](https://support.fmfw.io/en/articles/5535152-my-2fa-codes-are-not-working.md)
- [I have lost/formatted my 2FA device](https://support.fmfw.io/en/articles/5535040-i-have-lost-formatted-my-2fa-device.md)

## Deposits, Withdrawals, and Transfers

- [My account withdrawals have been frozen](https://support.fmfw.io/en/articles/5535327-my-account-withdrawals-have-been-frozen.md)
- [Security of your funds](https://support.fmfw.io/en/articles/5535325-security-of-your-funds.md): How we keep our traders' funds secure
- [Where is my deposit?](https://support.fmfw.io/en/articles/5535324-where-is-my-deposit.md): Deposited to your exchange account, but can't find the deposit?
- [Cryptocurrency deposit processing times](https://support.fmfw.io/en/articles/5535322-cryptocurrency-deposit-processing-times.md): How many confirmations until I see my deposit?
- [Where is my ETH token deposit?](https://support.fmfw.io/en/articles/5535321-where-is-my-eth-token-deposit.md): Can't find ETH tokens you deposited to your exchange account?
- [Recovery of mistakenly sent deposits](https://support.fmfw.io/en/articles/5535318-recovery-of-mistakenly-sent-deposits.md)
- [Why can’t I transfer USDT to my trading account?](https://support.fmfw.io/en/articles/5534953-why-can-t-i-transfer-usdt-to-my-trading-account.md): When you try to transfer USDT to your trading account, you get an error message? Here is how to solve it.
- [Why has my deposit address changed?](https://support.fmfw.io/en/articles/5535314-why-has-my-deposit-address-changed.md)
- [I have deposited a coin that is not integrated](https://support.fmfw.io/en/articles/5535313-i-have-deposited-a-coin-that-is-not-integrated.md)
- [How can I recover a deposit sent by accident?](https://support.fmfw.io/en/articles/5535312-how-can-i-recover-a-deposit-sent-by-accident.md): How to recover crypto you accidentally sent to a wrong address
- [Why are some cryptocurrencies offline?](https://support.fmfw.io/en/articles/5535311-why-are-some-cryptocurrencies-offline.md): Learn why cryptocurrencies on our exchange are sometimes offline
- [Withdrawal limits](https://support.fmfw.io/en/articles/5535309-withdrawal-limits.md): Learn how much you can withdraw daily/monthly
- [What are the withdrawal fees?](https://support.fmfw.io/en/articles/5535308-what-are-the-withdrawal-fees.md)
- [Withdrawals for this currency are offline](https://support.fmfw.io/en/articles/5535307-withdrawals-for-this-currency-are-offline.md)
- [An error occurred](https://support.fmfw.io/en/articles/5535306-an-error-occurred.md): What to do when you get the "an error occurred" notification
- [I can't add a whitelist address](https://support.fmfw.io/en/articles/5535305-i-can-t-add-a-whitelist-address.md)
- [What happens if I deposit BCH to a SegWit \(BTC\) address?](https://support.fmfw.io/en/articles/5535304-what-happens-if-i-deposit-bch-to-a-segwit-btc-address.md): Sent BCH to my BTC address
- [Whitelisting wallet addresses for withdrawals](https://support.fmfw.io/en/articles/5535294-whitelisting-wallet-addresses-for-withdrawals.md): Is your address whitelisted?
- [I want to cancel my withdrawal](https://support.fmfw.io/en/articles/5535287-i-want-to-cancel-my-withdrawal.md)
- [Error when trying to withdraw funds](https://support.fmfw.io/en/articles/5535284-error-when-trying-to-withdraw-funds.md): What to do when you get error messages when trying to withdraw funds
- [I can't withdraw a coin/token](https://support.fmfw.io/en/articles/5535281-i-can-t-withdraw-a-coin-token.md)
- [Insufficient funds while withdrawing](https://support.fmfw.io/en/articles/5535280-insufficient-funds-while-withdrawing.md): What to do when you get the "insufficient funds" error while withdrawing
- [Withdrawals on my account are kept on hold](https://support.fmfw.io/en/articles/5535271-withdrawals-on-my-account-are-kept-on-hold.md): Learn why withdrawals on your account are kept on hold
- [Withdrawal address not recognized](https://support.fmfw.io/en/articles/5535267-withdrawal-address-not-recognized.md)
- [My withdrawal remains pending](https://support.fmfw.io/en/articles/5535269-my-withdrawal-remains-pending.md)
- [Where do I find the transaction hash?](https://support.fmfw.io/en/articles/5535266-where-do-i-find-the-transaction-hash.md): Learn how you can find the transaction hash of any transaction.
- [Where is my withdrawal?](https://support.fmfw.io/en/articles/5535263-where-is-my-withdrawal.md): You have withdrawn funds but they haven't reached the destination address?
- [Invalid token error](https://support.fmfw.io/en/articles/5535259-invalid-token-error.md): Learn why you get an "invalid token error"
- [Making a deposit](https://support.fmfw.io/en/articles/5535228-making-a-deposit.md): Learn how to make your first deposit on our exchange

## Legal and KYC

- [Common verification mistakes](https://support.fmfw.io/en/articles/5535211-common-verification-mistakes.md): The most common KYC mistakes
- [Initial Exchange Offerings - Terms and Conditions](https://support.fmfw.io/en/articles/7030821-initial-exchange-offerings-terms-and-conditions.md)
- [Why do I have to go through verification?](https://support.fmfw.io/en/articles/5535209-why-do-i-have-to-go-through-verification.md)
- [How to verify my account?](https://support.fmfw.io/en/articles/5535203-how-to-verify-my-account.md)
- [Privacy Policy](https://support.fmfw.io/en/articles/5535202-privacy-policy.md)
- [List of restricted countries](https://support.fmfw.io/en/articles/5535199-list-of-restricted-countries.md): What countries are currently unsupported?

## Other

- [Our Prize payout mechanism explained](https://support.fmfw.io/en/articles/5534961-our-prize-payout-mechanism-explained.md): Wondering how we calculate the rate of prize payouts? Read on:
- [AMA \(Ask Me Anything\) General T&Cs](https://support.fmfw.io/en/articles/5778236-ama-ask-me-anything-general-t-cs.md): Terms and Conditions apply to every AMA session held by FMFW.io
- [Social Media Giveaway with Bitcoin Latinum](https://support.fmfw.io/en/articles/5773537-social-media-giveaway-with-bitcoin-latinum.md): LTNM listed on FMFW.io