All Collections
Account and Security
My password isn't working
My password isn't working

What to do when your password isn't working

M
Written by Mia Lee
Updated over a week ago

If you have encountered the "Incorrect password" error message, please reset your password with the following instructions: Reset my password.

Note: If your problem is not in regards to your password but your 2FA codes, follow these instructions: 2FA codes are not working.

Did this answer your question?