FMFW.io

Learn what you can do with the new sub-account feature

Introducing sub-accounts

I don't receive confirmation emails

Someone created an account with my email

Someone accessed my account

Account has been disabled, unable to trade, deposit, or withdraw.

My account has been disabled

I can't access my emails

Can I change the email address associated with my account?

2FA apps are not the only way to protect your account. For additional security, you can use a physical authentication device.

How to set up Yubikey

What to do when your password isn't working

My password isn't working

What to do when you want to reset your password

How can I reset my password?

I can't withdraw funds after changing my password

How can I restore access to my account?

How can I delete my account?

Learn how you can better protect your account from intruders

How can I protect my account from intruders?

How to make best use of our security tools

Security tools

Learn more about activating 2-Factor-Authentication

Activating 2 Factor-Authentication

My 2FA codes are not working

I have lost/formatted my 2FA device

Mia Lee

Account and Security

Go to FMFW.io

Find answers and get help from Intercom Support and Community Experts

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