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Account and Security
Account and Security
18 articles in this collection
Written by
FMFW.io Admin
Introducing sub-accounts
Learn what you can do with the new sub-account feature
Written by
FMFW.io Admin
Updated over a week ago
I don't receive confirmation emails
Written by
FMFW.io Admin
Updated over a week ago
Someone created an account with my email
Someone created an account with my email
Written by
FMFW.io Admin
Updated over a week ago
Someone accessed my account
Written by
FMFW.io Admin
Updated over a week ago
My account has been disabled
Account has been disabled, unable to trade, deposit, or withdraw.
Written by
FMFW.io Admin
Updated over a week ago
I can't access my emails
Written by
FMFW.io Admin
Updated over a week ago
Can I change the email address associated with my account?
Written by
FMFW.io Admin
Updated over a week ago
My password isn't working
What to do when your password isn't working
Written by
FMFW.io Admin
Updated over a week ago
How to set up Yubikey
2FA apps are not the only way to protect your account. For additional security, you can use a physical authentication device.
Written by
FMFW.io Admin
Updated over a week ago
How can I reset my password?
What to do when you want to reset your password
Written by
FMFW.io Admin
Updated over a week ago
I can't withdraw funds after changing my password
Written by
FMFW.io Admin
Updated over a week ago
How can I restore access to my account?
Written by
FMFW.io Admin
Updated over a week ago
How can I delete my account?
Written by
FMFW.io Admin
Updated over a week ago
How can I protect my account from intruders?
Learn how you can better protect your account from intruders
Written by
FMFW.io Admin
Updated over a week ago
Security tools
How to make best use of our security tools
Written by
FMFW.io Admin
Updated over a week ago
Activating 2 Factor-Authentication
Learn more about activating 2-Factor-Authentication
Written by
FMFW.io Admin
Updated over a week ago
My 2FA codes are not working
Written by
FMFW.io Admin
Updated over a week ago
I have lost/formatted my 2FA device
Written by
FMFW.io Admin
Updated over a week ago