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Someone accessed my account
Someone accessed my account
Written by Mia Lee
Updated over a week ago

You may detect it by one of the following events:

  • foreign trades/payments in your Reports which were not performed by you.

  • incoming notification emails that were not requested by you.

  • foreign sessions and/or unknown activity in the Security log.

If you see any of the above, please follow the steps below immediately:

  1. Change your password and terminate all sessions here.

  2. Enable 2-factor authentication, if you haven't already.

  3. Change the password to your email account.

  4. Check your computer for malware. Make sure that you are not using a public/unprotected WiFi connection.

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