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My account withdrawals have been frozen

Deposited to your exchange account, but can't find the deposit?

How many confirmations until I see my deposit?

Can't find ETH tokens you deposited to your exchange account?

When you try to transfer USDT to your trading account, you get an error message? Here is how to solve it.

How to recover crypto you accidentally sent to a wrong address

Learn why cryptocurrencies on our exchange are sometimes offline

Learn how much you can withdraw daily/monthly

What to do when you get the "an error occurred" notification

What to do when you get error messages when trying to withdraw funds

What to do when you get the "insufficient funds" error while withdrawing

Learn why withdrawals on your account are kept on hold

Learn how you can find the transaction hash of any transaction.

You have withdrawn funds but they haven't reached the destination address?

Learn why you get an "invalid token error"

Learn how to make your first deposit on our exchange

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