Deposits, Withdrawals, and Transfers

My account withdrawals have been frozen

Written by FMFW.io Admin
Updated over a week ago

Security of your funds

How we keep our traders' funds secure

Written by FMFW.io Admin
Updated over a week ago

Where is my deposit?

Deposited to your exchange account, but can't find the deposit?

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Updated over a week ago

Cryptocurrency deposit processing times

How many confirmations until I see my deposit?

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Updated over a week ago

Where is my ETH token deposit?

Can't find ETH tokens you deposited to your exchange account?

Written by FMFW.io Admin
Updated over a week ago

Recovery of mistakenly sent deposits

Written by FMFW.io Admin
Updated over a week ago

Why can’t I transfer USDT to my trading account?

When you try to transfer USDT to your trading account, you get an error message? Here is how to solve it.

Written by FMFW.io Admin
Updated over a week ago

Why has my deposit address changed?

Written by FMFW.io Admin
Updated over a week ago

I have deposited a coin that is not integrated

Written by FMFW.io Admin
Updated over a week ago

How can I recover deposits sent by accident?

How to recover crypto you accidentally sent to a wrong address

Written by FMFW.io Admin
Updated over a week ago

Why are some cryptocurrencies offline?

Learn why cryptocurrencies on our exchange are sometimes offline

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Updated over a week ago

Withdrawal limits

Learn how much you can withdraw daily/monthly

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Updated over a week ago

What are the withdrawal fees?

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Updated over a week ago

Withdrawals for this currency are offline

Written by FMFW.io Admin
Updated over a week ago

An error occurred

What to do when you get the "an error occurred" notification

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Updated over a week ago

I can't add a whitelist address

Written by FMFW.io Admin
Updated over a week ago

What happens if I deposit BCH to a SegWit (BTC) address?

Sent BCH to my BTC address

Written by FMFW.io Admin
Updated over a week ago

Whitelisting wallet addresses for withdrawals

Is your address whitelisted?

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Updated over a week ago

I want to cancel my withdrawal

Written by FMFW.io Admin
Updated over a week ago

Error when trying to withdraw funds

What to do when you get error messages when trying to withdraw funds

Written by FMFW.io Admin
Updated over a week ago

I can't withdraw a coin/token

Written by FMFW.io Admin
Updated over a week ago

Insufficient funds while withdrawing

What to do when you get the "insufficient funds" error while withdrawing

Written by FMFW.io Admin
Updated over a week ago

Withdrawals on my account are kept on hold

Learn why withdrawals on your account are kept on hold

Written by FMFW.io Admin
Updated over a week ago

Withdrawal address not recognized

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Updated over a week ago

My withdrawal remains pending

Written by FMFW.io Admin
Updated over a week ago

Where do I find the transaction hash?

Learn how you can find the transaction hash of any transaction.

Written by FMFW.io Admin
Updated over a week ago

Where is my withdrawal?

You have withdrawn funds but they haven't reached the destination address?

Written by FMFW.io Admin
Updated over a week ago

Invalid token error

Learn why you get an "invalid token error"

Written by FMFW.io Admin
Updated over a week ago

Making a deposit

Learn how to make your first deposit on our exchange

Written by FMFW.io Admin
Updated over a week ago